At Linden & Oat, we're proud to serve customers across the United States with reliable and efficient shipping. Please read below for important details about how we process and deliver your order.
Last updated: October 31, 2026
1. General Shipping Information
We currently ship throughout the United States.
Shipping is handled through trusted logistics partners and delivered locally by USPS, UPS, FedEx, or an equivalent recognized carrier. The final carrier may vary depending on location and logistics availability.
2. Processing Time
Orders are typically processed within 1–4 business days (Monday to Friday) after payment has been successfully confirmed, excluding weekends and holidays.
During peak seasons or promotional events, processing times may be slightly extended. If this occurs, we will notify you via email.
Order cutoff time: 5:00 PM (CET). Orders placed after the cutoff time or on weekends are processed the next business day.
3. Shipping Rates
Free Shipping – We offer free standard shipping on all orders delivered within the United States. No minimum order value is required.
4. Estimated Delivery Times
Once your order has been processed and dispatched, delivery times are as follows:
Processing (handling) time: 1–4 business days (Monday to Friday)
Transit time: 5–10 business days (Monday to Friday)
Estimated total delivery time: 6–14 business days (Monday to Friday)
Delivery times are estimates and may vary due to carrier operations, customs processing, peak seasons, weather conditions, or other factors beyond our control.
Tracking information will be provided once your order has been dispatched, where available. Please allow up to 24–48 hours for tracking updates to appear.
5. Shipping Restrictions
We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted areas. Certain items may be subject to shipping restrictions depending on US regulations or carrier restrictions.
6. Failed Delivery or Returned Packages
In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately by email: info@lindenandoat.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.
8. Shipping Policy Updates
We may update this Shipping Policy from time to time to ensure compliance with applicable regulations and advertising platform requirements. The most recent version will always be published on this page.
Questions? Contact us
Linden & Oat is a trading name of G.H Studios
Address: Luiksestraat 18, Thorn, Limburg, 6017 CC, Netherlands
Email: info@lindenandoat.com
Phone: +1 831 533 3123
Chamber of Commerce (KvK): 96316721 · VAT: NL005201535B10
Customer service hours
Monday to Friday: 9:00 AM – 5:00 PM (CET)
Saturday and Sunday: Closed
We aim to respond to your inquiries within 24 hours.
You can also reach us through our contact page.